Specifications for the Management of Prohibited Commodities and Information of JD.HK Open Platform
Chapter I Overview
1.1 Objectives and basis
In order to protect the rights and interests of merchants with JD.HK Open Platform and maintain the normal order of JD.HK Open Platform, the Specifications are hereby formulated in accordance with national laws and regulations as well as the Store Service Agreement of JD.HK Open Platform, General Rules for the Management of JD.HK Open Platform, Credit Management Rules for Merchant of JD.HK Open Platform and other relevant protocols and rules. Unless otherwise specified or defined herein, terms and definitions involved in the Specifications shall be subject to those arranged in the Store Service Agreement of JD.HK Open Platform, General Rules for the Management of JD.HK Open Platform, Credit Management Rules for Merchant of JD.HK Open Platform and other relevant protocols and rules.
1.2 Applicable scope
The Specifications are applicable to all merchants on JD.HK Open Platform.
Chapter II Goods Prohibited for Sale
2.1 Merchants on the list of goods prohibited for sale shall not sell goods that are prohibited for sale under national laws and regulations or management requirements of JD.HK Open Platform. For the list of goods prohibited for sale, please refer to the Schedule 1: Handling of Violations Corresponding to Goods and Information Prohibited for Release on JD.HK Open Platform attached hereto for details.
2.2 Information Prohibited for Release
Merchants are not allowed to release information regarding goods prohibited for sale on the product page (including but not limited to product title, product description, product image), store page (including but not limited to store name, store category, store profile, store bulletin and store message) as well as the community and forum, etc. of JD.HK Open Platform.
2.3 No circumvention
Merchants shall not evade by any means the Specifications and other relevant management measures for goods prohibited for sale on JD.HK Open Platform.
2.4 Prevention from violations
Once merchants are discovered to release the aforesaid prohibited goods and information, JD.HK Open Platform is entitled to delete relevant merchandise and related content.
2.5 Handling of violations. Where merchants violate the Specifications or legal provisions, JD.HK Open Platform will deduct the credit and handle the violation accordingly under Credit Management Rules for Merchant of JD.HK Open Platform and Schedule 1 of the Specifications: Handling of Violations Corresponding to Goods and Information Prohibited for Release on JD.HK Open Platform.
Schedule 1 Handling of Violations Corresponding to Goods and Information Prohibited for Release on JD.HK Open Platform
Goods and Information Prohibited for Release | Nature of violation and corresponding points deducted |
(I) Simulation guns, military and police supplies, dangerous weapons: | |
1. Guns, ammunition, firearms and imitations. | 100 points will be deducted each time in the case of serious violation. |
2. Controlled knives, crossbows and other tools that might be utilized for endangering the personal safety of others. | 100 points will be deducted each time in the case of serious violation. |
3. Other items that might incapacitate others temporarily and cause harm to their body. | 25 points will be deducted each time in the case of serious violation. For the violation with particularly serious circumstances, 100 points will be deducted each time. |
4. Apparatus and accessories, derived arts and crafts of imitations and book information regarding guns, ammunition, firearms and controlled tools. | 25 points will be deducted each time in the case of serious violation. For the violation with particularly serious circumstances, 100 points will be deducted each time. |
5. Military and police uniforms, marks, equipment and products. | 12 points will be deducted each time in the case of serious violation. 25 points shall be deducted each time if the circumstances are serious enough; For the violation with particularly serious circumstances, 100 points will be deducted each time. |
(II) Combustibles & explosives, toxic chemicals, narcotic drugs: | |
1. Inflammables and explosives, such as gunpowder (except fireworks and crackers). | 100 points will be deducted each time in the case of serious violation. |
2. Highly toxic chemicals. | 100 points will be deducted each time in the case of serious violation. |
3. Narcotic drugs, raw materials for preparing drugs, precursor chemicals and addictive drugs. | 100 points will be deducted each time in the case of serious violation. |
4. Fireworks and crackers. | 25 points will be deducted each time in the case of serious violation. 100 points will be deducted each time in the case of gross violation. |
5. Hazardous chemicals prohibited for sale in the national directory. | 12 points will be deducted each time in the case of serious violation. 25 points shall be deducted each time if the circumstances are serious enough; For the violation with particularly serious circumstances, 100 points will be deducted each time. |
6. Drug abuse devices and accessories. | 12 points will be deducted each time in the case of serious violation. 25 points shall be deducted each time if the circumstances are serious enough; For the violation with particularly serious circumstances, 100 points will be deducted each time. |
7. Relevant courses and books that introduce the ways to prepare inflammables and explosives. | 4 points will be deducted each time in the case of serious violation. 25 points shall be deducted each time if the circumstances are serious enough; For the violation with particularly serious circumstances, 100 points will be deducted each time. |
8. Pesticides prohibited and restricted for use as published by the Ministry of Agriculture. | 25 points will be deducted each time in the case of serious violation. 100 points will be deducted each time in the case of gross violation. |
(III) Reactionary and other destructive information: | |
1. Information that is reactionary, or that undermines national unification, endangers sovereignty and territorial integrity, jeopardizes the stability of the society, or that divulges national secret, or that disturbs the social order, or that preaches the teachings of evil cults, or that instigates ethnic hatred or ethnic discrimination, or books, audio and video products, videos and documents that are prohibited from publication, release and sale by laws and regulations. | 25 points will be deducted each time in the case of serious violation. 100 points will be deducted each time in the case of gross violation. |
2. Website cracking, proxy software and VPN agency service. | 100 points will be deducted each time in the case of serious violation. |
3. Politics related books and periodicals that are not appropriate for publishing, issuing and selling domestically, and secret-related books, audio and video products, videos and documents for collection purpose. | 25 points will be deducted each time in the case of serious violation. 100 points will be deducted each time in the case of gross violation. |
4. Stamp collecting products that are prohibited by the state and stamp collecting products that are prepared without the approval of postal industry administration, as well as stamps that contain the words "the Republic of China" issued after 1949. | 12 points will be deducted each time in the case of serious violation. 25 points shall be deducted each time if the circumstances are serious enough; For the violation with particularly serious circumstances, 100 points will be deducted each time. |
5. Relevant commodity or information that involves religious or racial discrimination. | 12 points will be deducted each time in the case of serious violation. 25 points shall be deducted each time if the circumstances are serious enough; For the violation with particularly serious circumstances, 100 points will be deducted each time. |
(IV) Pornographic, vulgar and aphrodisiac supplies: | |
1. Audio and video products that contain pornographic contents; Pornographic chatting service, account and invitation code of adult site and forum, and other obscene articles. | 100 points will be deducted each time in the case of serious violation. |
2. Aphrodisiac products for oral or external use that can incapacitate or obfuscate others temporarily, and artificial hymen. | 25 points will be deducted each time in the case of serious violation. 100 points will be deducted each time in the case of gross violation. |
3. Software, torrent file, network disk resources and images intended for disseminating pornographic information; Audio and video products that contain pornographic, violent or vulgar information; Original underwear and related products, images, photos and video that contain pornographic information of juveniles. | 25 points will be deducted each time in the case of serious violation. 100 points will be deducted each time in the case of gross violation. |
4. Cartoons, readings, games and images that contain pornographic, violent or vulgar information. | 12 points will be deducted each time in the case of serious violation. 25 points shall be deducted each time if the circumstances are serious enough; For the violation with particularly serious circumstances, 100 points will be deducted each time. |
5. Vulgar products of network. | 4 points will be deducted each time in the case of serious violation. 25 points shall be deducted each time if the circumstances are serious enough; For the violation with particularly serious circumstances, 100 points will be deducted each time. |
(V) Personal safety and privacy related products and information: | |
1. Software and equipment intended for monitoring, stealing privacy, divulging personal secret information, monitoring the phone call or other confidential information. | 100 points will be deducted each time in the case of serious violation. |
2. Equipment used for illegal shooting, recording, evidence collecting and other purposes. | 25 points will be deducted each time in the case of serious violation. 100 points will be deducted each time in the case of gross violation. |
3. Identity card, passport, social security card and other certificates that can be used as identity certificate according to law. | 25 points will be deducted each time in the case of serious violation. 100 points will be deducted each time in the case of gross violation. |
4. Software, tools, courses and products for stealing or cracking account password. | 25 points will be deducted each time in the case of serious violation. 100 points will be deducted each time in the case of gross violation. |
5. Personal private information and internal data of enterprises; The supply of personal cellphone location, inquiry of phone calls, inquiry of bank account and other service. | 25 points will be deducted each time in the case of serious violation. 100 points will be deducted each time in the case of gross violation. |
6. Safety belt buckle and other auto accessories that have potential traffic dangers. | 2 points will be deducted per case for general violations (but the accumulative points deducted within three days shall not exceed 12 points); 8 points will be deducted each time if such product or information is released on store decoration area, Dongdong or JD.HK home page or the page for promotional resources of category II or III. |
7. Vehicles and its "five assemblies" that have been scrapped, or reach the national mandatory scrap standard, or that are illegally assembled or unlawfully acquired or otherwise prohibited by national laws and regulations for operations. | 25 points will be deducted each time in the case of serious violation. 100 points will be deducted each time in the case of gross violation. |
8. Manned aircrafts, aviation parts, models, drawings and similar products. | 25 points will be deducted each time in the case of general violation. 100 points will be deducted each time in the case of gross violation. |
9. The sale, transfer or recycling the bank cards or credit cards that have been scrapped or that are for collection purpose. | 4 points will be deducted each time in the case of serious violation. 25 points shall be deducted each time if the circumstances are serious enough; For the violation with particularly serious circumstances, 100 points will be deducted each time. |
(VI) Drugs and medical devices: | |
1. Psychotropic drugs of category II, anesthetic, toxic, radioactive and stimulant drugs; Non-drugs with additive pharmaceutical ingredients; Medicinal toxic drugs, poisonous traditional Chinese medicinal materials; Drugs that have been investigated and punished by national announcement, or that have been prohibited from manufacturing and applying as determined by National Medical Products Administration (except Category IV in this item),fake medicines and medicines of inferior quality identified under the Drug Administration Law of the People's Republic of China. | 25 points will be deducted in the case of serious violations and 100 points will be deducted when the circumstances are particularly wicked. |
2. Blood products intended for preventing or curing human diseases; Drugs that are produced, imported or sold before testing without the approval of drug administration department; Relevant products under specific categories are excluded. | 12 points will be deducted in the case of serious violations; 25 points will be deducted for serious circumstances, and 100 points will be deducted when the circumstances are particularly wicked. |
3. Whitening injections, Lipodissolve injections, filling injections,weight reducing injections, and other beauty injections and products intended for injecting into human body. | 12 points will be deducted each time in the case of general violation. 25 points will be deducted for serious circumstances; 50 points will be deducted for serious violation where the circumstances are particularly wicked. |
4. Medical apparatus and instruments that are produced, imported or sold before testing without the approval of drug administration department. | 12 points will be deducted in the case of serious violations; 25 points will be deducted for serious circumstances, and 100 points will be deducted when the circumstances are particularly wicked. |
5. Veterinary drugs that are investigated and punished by the state through announcement; Veterinary drugs that are prohibited from producing, using and selling by veterinary drug administration department. | 12 points will be deducted in the case of serious violations; 25 points will be deducted for serious circumstances, and 100 points will be deducted when the circumstances are particularly wicked. |
(VII) Illegal services and tickets: | |
1. Counterfeit or altered documents, certificates, common seals or security labels issued by national authorities or special institutions, services that are exclusively rendered by national authorities or special institutions. | 25 points will be deducted each time in the case of serious violation. For the violation with particularly serious circumstances, 100 points will be deducted each time. |
2. Lucky draw and similar products. | 25 points will be deducted each time in the case of serious violation. For the violation with particularly serious circumstances, 100 points will be deducted each time. |
3. Bills (and services) that are still available or can be used for reimbursement, usable foreign trade documents and agency service for customs declaration, customs clearance, commodity inspection and documentary formalities. | 25 points will be deducted each time in the case of serious violation. For the violation with particularly serious circumstances, 100 points will be deducted each time. |
4. Answers and surrogate exam taking service for national formal examinations that have not been publicly issued. | 25 points will be deducted each time in the case of serious violation. For the violation with particularly serious circumstances, 100 points will be deducted each time. |
5. Fortune-telling, releasing souls from purgatory, geomancy, performing a religious rite, musical instruments made by human bones, and other religious, feudal and superstitious products and services that go against public order and good morals. | 4 points will be deducted each time in the case of serious violation. 25 points shall be deducted each time if the circumstances are serious enough; For the violation with particularly serious circumstances, 100 points will be deducted each time. |
6. Illegal agency service for automobiles. | 4 points will be deducted each time in the case of serious violation. 25 points shall be deducted each time if the circumstances are serious enough; For the violation with particularly serious circumstances, 100 points will be deducted each time. |
7. Ghostwritten essays and other related service. | 12 points will be deducted each time in the case of general violation. 25 points shall be deducted each time if the circumstances are serious enough; |
8. Services that deceitfully sell to or induce consumers, or that eliminate or restrict the legitimate rights of consumers. | 12 points will be deducted each time in the case of serious violation. 25 points shall be deducted each time if the circumstances are serious enough; |
9. Products and service that evade lawful entry and exit process. | 25 points will be deducted each time in the case of general violation. 100 points will be deducted each time in the case of gross violation. |
10. Products and service rendered without obtaining relevant business qualifications for package tour, outbound travel, visa and related business. | 25 points will be deducted each time in the case of general violation. 100 points will be deducted each time in the case of gross violation. |
11. Legal consulting, psychological counseling, financial advice, online doctor consultation and related service. | 12 points will be deducted each time in the case of general violation. 25 points shall be deducted each time if the circumstances are serious enough; |
(VIII) Animals and plants, animal and plant organs, and hunting tools for animals: | |
1. human organs, remains. | 100 points will be deducted each time in the case of serious violation. |
2. Living bodies, internal organs, any limbs, furs and feathers, specimens or other finished products of animals or endangered animalsunder the State's key protection, fossils of extinct animals and existing animals under second-class state protection or above. | 25 points will be deducted each time in the case of serious violation. For the violation with particularly serious circumstances, 100 points will be deducted each time. |
3. Living plants under state protection (seedlings excluded). | 12 points will be deducted each time in the case of serious violation. 25 points shall be deducted each time if the circumstances are serious enough; For the violation with particularly serious circumstances, 100 points will be deducted each time. |
4. Living bodies, internal organs, any limbs, furs and feathers, specimens or other finished products of state-protected terrestrial and wild animals that are beneficial, or have important enconomic and scientific research value. | 4 points will be deducted each time in the case of serious violation. 25 points shall be deducted each time if the circumstances are serious enough; For the violation with particularly serious circumstances, 100 points will be deducted each time. |
5. Hunting equipment and fittings that seriously endanger animal safety, such as fishing apparatus, etc. | 4 points will be deducted each time in the case of serious violation. 25 points shall be deducted each time if the circumstances are serious enough; For the violation with particularly serious circumstances, 100 points will be deducted each time. |
6. Other tools for hunting animals. | 2 points will be deducted per case for general violations (but the accumulative points deducted within three days shall not exceed 14 points); 8 points will be deducted each time if such product or information is released on store decoration area, Dongdong or JD.HK home page or the page for promotional resources of category II or III. |
7. Meat from cats and dogs, furs from cats and dogs, shark' s fin, bear's gall and their products, and other biological species and their products that are contrary to public interest or that might cause substantial damage to local ecosystem. | 2 points will be deducted per case for general violations (but the accumulative points deducted within three days shall not exceed 14 points); 8 points will be deducted each time if such product or information is released on store decoration area, Dongdong or JD.HK home page or the page for promotional resources of category II or III. |
8. Human genetic resources and materials. | 25 points will be deducted each time in the case of serious violation. 100 points will be deducted each time in the case of gross violation. |
9. Biological species that might cause substantial damage to local ecosystem. | 12 points will be deducted in the case of serious violations; 100 points will be deducted for serious circumstances. |
(IX) Software, tools or equipment that are related to pilferage and other unlawful acquisition and illegal purposes: | |
1. Smuggling, pilferage, robbery and other illegal gains. | 100 points will be deducted each time in the case of serious violation. |
2. Gambling tools, tools for cheat in a test, odometer adjustor and other tools for illegal purposes. | 25 points will be deducted each time in the case of serious violation. For the violation with particularly serious circumstances, 100 points will be deducted each time. |
3. Satellite signal transceivers and software; Instrument or equipment intended for shielding radio signal. | 25 points will be deducted each time in the case of serious violation. For the violation with particularly serious circumstances, 100 points will be deducted each time. |
4. Lockpick, unlocking service and related courses and books. | 12 points will be deducted each time in the case of serious violation. 25 points shall be deducted each time if the circumstances are serious enough; For the violation with particularly serious circumstances, 100 points will be deducted each time. |
5. Multiple numbers for one card; Wireless LAN card with Wi-Fi squatting function, and equipment whose description informs members the Wi-Fi squatting function. | 12 points will be deducted each time in the case of serious violation. 25 points shall be deducted each time if the circumstances are serious enough; For the violation with particularly serious circumstances, 100 points will be deducted each time. |
6. Software, tools and service suspected of fraud and other unlawful purposes. | 12 points will be deducted each time in the case of serious violation. 25 points shall be deducted each time if the circumstances are serious enough; For the violation with particularly serious circumstances, 100 points will be deducted each time. |
7. Products that might be used for escaping traffic control. | 4 points will be deducted each time in the case of serious violation. 25 points shall be deducted each time if the circumstances are serious enough; For the violation with particularly serious circumstances, 100 points will be deducted each time. |
8. Lamps that make use of DC feed of telephone line for giving out the light. | 4 points will be deducted each time in the case of serious violation. 25 points shall be deducted each time if the circumstances are serious enough; For the violation with particularly serious circumstances, 100 points will be deducted each time. |
9. Equipment, software and service for mass texting. | 12 points will be deducted each time in the case of general violation. 25 points will be deducted for serious circumstances; 50 points will be deducted for serious violation where the circumstances are particularly wicked. |
(X) Unapproved products that go against relevant national or regional laws and regulations or that are not suitable for trade: | |
1. Counterfeit or altered currency and printing equipment. | 100 points will be deducted each time in the case of serious violation. |
2. RMB in circulation and imitation RMB. | 12 points will be deducted each time in the case of serious violation. 25 points shall be deducted each time if the circumstances are serious enough; For the violation with particularly serious circumstances, 100 points will be deducted each time. |
3. Cultural relics that are suspected of violating the Law of the People's Republic of China on the Protection of Cultural Relics. | 12 points will be deducted each time in the case of serious violation. 25 points shall be deducted each time if the circumstances are serious enough; For the violation with particularly serious circumstances, 100 points will be deducted each time. |
4. Tobacco monopoly commodities and cigarette manufacturing equipment. | 12 points will be deducted each time in the case of serious violation. 25 points shall be deducted each time if the circumstances are serious enough; For the violation with particularly serious circumstances, 100 points will be deducted each time. |
5. Fundraising commodities without permission. | 4 points will be deducted each time in the case of serious violation. 25 points shall be deducted each time if the circumstances are serious enough; For the violation with particularly serious circumstances, 100 points will be deducted each time. |
6. Activated SIM cards, network cards and other commodities that violate the national provisions on real-name registration system. | 12 points will be deducted each time in the case of serious violation. 25 points shall be deducted each time if the circumstances are serious enough; For the violation with particularly serious circumstances, 100 points will be deducted each time. |
7. Licensed products of Olympic Games, World Expo, Asian Games, etc. published without permit. | 4 points will be deducted each time in the case of serious violation. 25 points shall be deducted each time if the circumstances are serious enough; For the violation with particularly serious circumstances, 100 points will be deducted each time. |
8. Service accounts provided by JD.HK and its affiliates; Software that imitates JD.HK and its affiliates. | 25 points will be deducted each time in the case of general violation. For the violation with particularly serious circumstances, 100 points will be deducted each time. |
9. Uniforms of state organs and relevant accessory products. | 25 points will be deducted each time in the case of general violation. For the violation with particularly serious circumstances, 100 points will be deducted each time. |
10. Foreign currency in circulation and relevant foreign exchange service. | 12 points will be deducted each time in the case of general violation. 25 points will be deducted for serious circumstances; 100 points will be deducted for serious violation where the circumstances are particularly wicked. |
11. Postal parcel, EMS special delivery and express mail and other logistics documents, vouchers and document numbers. | 2 points will be deducted per case for general violations (but the accumulative points deducted within three days shall not exceed 14 points); 8 points will be deducted each time if such product or information is released on store decoration area, Dongdong or JD.HK home page or the page for promotional resources of category II or III. |
12. Commodities subsidized or distributed free of charge by the state and not allowed for unpermitted transfer. | 2 points will be deducted per case for general violations (but the accumulative points deducted within three days shall not exceed 14 points); 8 points will be deducted each time if such product or information is released on store decoration area, Dongdong or JD.HK home page or the page for promotional resources of category II or III. |
13. Military supplies, commodities exclusively or specially supplied to state organs. | 2 points will be deducted per case for general violations (but the accumulative points deducted within three days shall not exceed 14 points); 8 points will be deducted each time if such product or information is released on store decoration area, Dongdong or JD.HK home page or the page for promotional resources of category II or III. |
14. Prohibited release of unauthorized information or commodities in connection with state leaders of the People's Republic of China. | 12 points will be deducted each time in the case of serious violation. 25 points will be deducted in the case of serious violations and 100 points will be deducted when the circumstances are particularly wicked. |
15. Mascot related articles of JD.HK and its affiliates. | 2 points will be deducted per case for general violations (but the accumulative points deducted within three days shall not exceed 14 points); 8 points will be deducted each time if such product or information is released on store decoration area, Dongdong or JD.HK home page or the page for promotional resources of category II or III. |
16. Prohibited sales of POS machine (including MPOS), swipe card reader and other transaction terminals. | 12 points will be deducted each time in the case of serious violation. 25 points shall be deducted each time if the circumstances are serious enough; |
17. Food that is not suitable for online trade. | 12 points will be deducted each time in the case of serious violation. 25 points will be deducted in the case of serious violations and 100 points will be deducted when the circumstances are particularly wicked. |
18. Over-packaged food and cosmetics (food and cosmetics that are over-packaged and do not conform to the following standards and requirements should be prohibited from selling). Note: 18.1 The package completely packing designated commodity is identified as one layer; 18.2 The original package directly contacting the product is the zeroth layer, and one layer of package outside the original one is the first layers, and the like; 18.3 Package over the commodity at warehouse is for the convenience of transport, package layers increased at warehouse link will not be included. | 4 points will be deducted each time in the case of general violation. 25 points shall be deducted each time if the circumstances are serious enough; |
19. Recycled physical or virtual commodities and service. | 4 points will be deducted each time in the case of general violation. 25 points shall be deducted each time if the circumstances are serious enough; |
20. Edible salt. | 2 points will be deducted per case for general violations (but the accumulative points deducted within three days shall not exceed 14 points); 8 points will be deducted each time if such product or information is released on store decoration area, Dongdong or JD.HK home page or the page for promotional resources of category II or III. |
(XI) Virtual commodity and service: | |
1. Virtual currency generated on the basis of block chain technology and other digitalized products and derivative service. | 25 points will be deducted each time in the case of serious violation. 100 points will be deducted each time in the case of gross violation. |
2. Online game, game cards, currency and other related service commodities that are not filed to the state. | 25 points will be deducted each time in the case of serious violation. 100 points will be deducted each time in the case of gross violation. |
3. Plug-in, private server and related online game commodities. | 25 points will be deducted each time in the case of serious violation. 100 points will be deducted each time in the case of gross violation. |
4. Game cards or platform cards and similar commodities that have been out of operation officially. | 4 points will be deducted each time in the case of serious violation. 25 points will be deducted in the case of serious violations and 100 points will be deducted when the circumstances are particularly wicked. |
5. Virtual service commodities whose time cannot be inquired | 25 points will be deducted each time in the case of general violation. 100 points will be deducted each time in the case of gross violation. |
6. Prohibited sale and purchase of cookies, flashcookies. | 25 points will be deducted each time in the case of serious violation. 100 points will be deducted each time in the case of gross violation. |
7. Unavailable telephone charge commodities with return by instalments. | 25 points will be deducted each time in the case of general violation. 100 points will be deducted each time in the case of gross violation. |
8. Slow charge cards and other virtual commodities that cannot arrive the account within 72 hours. | 25 points will be deducted each time in the case of general violation. 100 points will be deducted each time in the case of gross violation. |
9. SP business self consumption commodity. | 25 points will be deducted each time in the case of general violation. 100 points will be deducted each time in the case of gross violation. |
10. Commodity or information that hypes blog popularity, website popularity, or vote by proxy. | 25 points will be deducted each time in the case of general violation. 100 points will be deducted each time in the case of gross violation. |
11. Points and miles of airlines; Tickets exchanged by points and miles of airlines; Nonconforming products stipulated under documents issued by airlines. | 25 points will be deducted each time in the case of general violation. 100 points will be deducted each time in the case of gross violation. |
12. Fixed-amount cards or coupons, stored value cards or coupons, stored value service that can be used for exchanging physical commodities or service without the permission of JD.HK, or transactions in which payment is repaid by instalments. | 25 points will be deducted each time in the case of general violation. 100 points will be deducted each time in the case of gross violation. |
13. All-purpose card series commodities in the form of automatic delivery, and all-purpose card series commodities sold at original price of face value by any charge means. | 12 points will be deducted in the case of general violations; 25 points will be deducted for serious circumstances. |
14. Network encrypted accounts, Tencent QQ accounts, Itunes accounts and user charge commodities, as well as Baidu accounts and other account commodities that are exposed to transaction risk. | 12 points will be deducted in the case of general violations; 25 points will be deducted for serious circumstances. |
15. Bank transfer, account charge, service account commodities or service. | 12 points will be deducted in the case of general violations; 25 points will be deducted for serious circumstances. |
16. Internet access cards or packages or SIM cards that have unlimited time and traffic, or whose time cannot be queried and that are also called as bug card, group card, internal card and test card. | 12 points will be deducted in the case of general violations; 25 points will be deducted for serious circumstances. |
17. Merchants of physical goods at JD.HK are prohibited from selling virtual commodities, including but not limited to store discount coupon or voucher. | 12 points will be deducted in the case of general violations; 25 points will be deducted for serious circumstances. |
18. Shengpay commodity and CrossFire tool commodities released at JD.HK. | 25 points will be deducted in the case of general violations; 100 points will be deducted for serious circumstances. |
19. Virtual proxy refreshing service and similar commodities. | 25 points will be deducted in the case of general violations; 100 points will be deducted for serious circumstances. |
20. Prepaid card for single purpose. | 25 points will be deducted in the case of serious violations and 100 points will be deducted when the circumstances are particularly wicked. |
21. Virtual currency in offshore accounts. | 25 points will be deducted in the case of serious violations and 100 points will be deducted when the circumstances are particularly wicked. |
(XII) Commodities that exceed the standard: | |
1. Electric bicycles that exceed the standard: the maximum speed of electric bicycle under nominal voltage is greater than 20km/h; The whole vehicle mass (total weight) of electric bicycle is larger than 40kg; The endurance of every charge is less than 25 km. | 12 points will be deducted in the case of general violations; 25 points will be deducted for serious circumstances. |
(XIII) Others: | |
1. Commodities under illegal pyramid selling. | 25 points will be deducted each time in the case of serious violation. For the violation with particularly serious circumstances, 100 points will be deducted each time. |
3. Commodities identified, announced, or recalled by authoritative quality inspection institutions or manufacturers, commodities eliminated or stopped by the state, expired, invalid and deteriorated commodities, and food, condiments, skincare products and other finished products that contain poppy seeds. | 12 points will be deducted each time in the case of serious violation. |
4. Seckilling instrument and related software for enhancing the success probability of seckilling, and other software or service that interferes with the normal order of JD.HK Open Platform. | 100 points will be deducted each time in the case of serious violation. |
5. Commodity that does not exist in reality. | 25 points will be deducted in the case of serious violations; 50 points will be deducted for serious circumstances, and 100 points will be deducted when the circumstances are particularly wicked. |
6. Branded accessories and similar commodities where there is a risk of counterfeiting. | 25 points will be deducted each time in the case of serious violation. 50 points will be deducted for serious circumstances; For the violation with particularly serious circumstances, 100 points will be deducted each time. |
7. The commodity itself or its product standard, certification mark and manufacturer's information marked out on external package does not conform to national provisions. | 12 points will be deducted each time in the case of serious violation. |
8. Mobile phone direct dial card and direct dial service, call back card and call back service. | 12 points will be deducted each time in the case of general violation. 25 points shall be deducted each time if the circumstances are particularly wicked. |
9. Mobile phone cracking commodity or service. | 2 points will be deducted per case for general violations (but the accumulative points deducted within three days shall not exceed 14 points); 8 points will be deducted each time if such product or information is released on store decoration area, Dongdong or JD.HK home page or the page for promotional resources of category II or III. |
10. Counterfeit or altered digital commodity intended for selling as new one. | 4 points will be deducted each time in the case of serious violation. 25 points shall be deducted each time if the circumstances are serious enough; For the violation with particularly serious circumstances, 100 points will be deducted each time. |
11. Other articles prohibited from selling by other laws, regulations and other normative documents, and commodities sold whose qualification does not meet requirements of JD.HK platform. | 25 points will be deducted each time in the case of serious violation. For the violation with particularly serious circumstances, 100 points will be deducted each time. |
12. Prohibited sale of commodity whose package carries the information or LOGO of other business competitors on JD.HK platform. | 25 points will be deducted each time in the case of general violation. |
13. Commodities that are prohibited from being carried, mailed, delivered or otherwise entered or exited the country according to the laws and regulations of relevant countries or regions. | 12 points will be deducted each time in the case of serious violation. |
14. For commodities that can be sold only after obtaining a permit or license, it is prohibited to be sold before the corresponding permit or license is obtained. | 25 points will be deducted in the case of serious violations; 50 points will be deducted for serious circumstances, and 100 points will be deducted when the circumstances are particularly wicked. |
15. Commodities prohibited from being sold online. | 25 points will be deducted in the case of serious violations; 50 points will be deducted for serious circumstances, and 100 points will be deducted when the circumstances are particularly wicked. |
(XIV) Commodities that are prohibited from selling to non-Chinese mainland areas and relevant information | |
1. Commodities that are prohibited from selling to Hong Kong: raw fish, illegally imported or slaughtered meat and illegally caught shellfish; Nourishing nutrition, health food/dietary nutrition supplement food containing traditional Chinese medicine ingredients (for example, Cordyceps sinensis, and ginseng); Cleaning products containing traditional Chinese medicinal ingredients (such as Polygonum multiflorum). (Note: traditional Chinese medicinal ingredients refer to traditional Chinese medicinal materials specified in the Chinese Medicine Ordinance of Hong Kong. ) | 25 points will be deducted in the case of serious violations; 50 points will be deducted for serious circumstances, and 100 points will be deducted when the circumstances are particularly wicked. |
Chapter III Supplementary Provisions
3.1 Any conduct of the merchant of JD.HK Open Platform, which happened before the effective date of the Management Rules, shall be subject to the rules effective at that time. Any such conduct arising after the effective date of the Management Rules, the Rules shall govern.
3.2 JD.HK Open Platform may adjust the management rules from time to time according to the platform operation and disclose such adjustment to the merchants through the announcement on JD.HK Open Platform. By settling on JD.HK Open Platform, the merchants acknowledge that they accept the Management Rules that will be adjusted and issued from time to time.
3.3 The merchant shall comply with national laws, administrative regulations, rules of authorities and other normative documents. The Rules shall be applicable to any alleged breach of national laws, administrative regulations, rules of authorities and normative documents, if such breach is stipulated therein. Any matter left unmentioned in the Rules shall be handled by JD.HK Open Platform at its discretion. But JD.HK Open Platform's handling of the merchants does not exempt them from the legal liability they should bear. Any conduct of the merchants on JD.HK Open Platform shall also be subject to the agreements signed with JD.HK and its affiliates; Any default shall be deemed as a breach of the Rules.
3.4 The Rules are released on December 21, 2018 and takes effect on December 28, 2018.
Welcome every merchant to provide us with suggestions on platform rules, you can send an email to jdw-qingting@jd.com. Thank you for your support and attention to JD.HK Open Platform.